The problem
Podcasts published on Spotify need accurate labeling for adult, explicit, and promotional content. Creators classify their own work during the publishing process, which makes the wording of each check the thing that determines how accurately it gets answered.
What I did
I wrote the content for the experiences that introduce 18+, explicit, and promotional content checks into podcast creation flows. This work ran in close collaboration with legal and policy partners, whose requirements set the boundaries of what the copy could and could not say.
What made it difficult
Classification questions have to be precise enough to satisfy policy and plain enough that a creator answers them correctly without reading a help article. Those two pressures pull in opposite directions, and most of the work was finding wording that served both.